Membership Terms & Conditions

Membership provides access to the networking activities, community and benefits described by MedNexa from time to time, subject to these Terms & Conditions and the Member Code of Conduct.

Membership does not create an employment, partnership, agency, franchise, fiduciary or clinical relationship between MedNexa and the member.

2.1 Duration

Membership is valid for six (6) months commencing from the date of enrolment/payment or such other commencement date as may be confirmed by MedNexa.

2.2 Renewal

Renewal shall ordinarily fall due on the date of the 6th regular networking meeting of the member's current membership tenure. Renewal is subject to:

• payment of the applicable renewal fee;
• continued eligibility;
• compliance with these Terms & Conditions;
• compliance with the Member Code of Conduct; and
• satisfactory participation in the MedNexa network.

Renewal is not automatic. MedNexa reserves the right to decline renewal where a member no longer meets the applicable membership criteria.

2.3 Non-transferability

Membership is personal to the enrolled member and is strictly non-transferable. A member may not sell, assign, transfer or otherwise permit another person to use the member's membership or membership benefits.

2.4 Cancellation by member

A member may choose to discontinue participation at any time. However, membership fees already paid shall not be refundable for the unused portion of the membership tenure, subject to applicable law.

The applicable six-month membership fees are:

Applicable GST and other statutory taxes shall be charged in addition to the stated membership fee. MedNexa may revise fees for future membership periods.

Membership is available to eligible medical professionals, healthcare professionals and allied healthcare professionals approved by MedNexa. Members may be required to provide:

• professional qualifications;
• professional registration details, where applicable;
• registration number;
• designation;
• specialty or area of practice;
• professional contact information; and
• other information reasonably required for verification.

MedNexa reserves the right to verify credentials. Providing false, misleading or fraudulent information may result in rejection, suspension or termination of membership.

The purpose of the MedNexa membership platform is to facilitate:

• professional networking;
• professional introductions;
• ethical referrals and cross-referrals;
• knowledge sharing;
• professional collaboration;
• workshops and educational activities; and
• development of professional relationships within the healthcare ecosystem.

Membership does not guarantee any particular number of referrals, patients, consultations, business opportunities, revenue or other professional outcomes.

Members are expected to actively participate in the MedNexa network. Members shall:

• attend regular networking meetings;
• participate in networking and professional activities;
• engage respectfully with other members;
• participate in referral and collaboration opportunities where appropriate;
• maintain professional conduct; and
• inform MedNexa in advance when unable to attend.

6.1 Attendance allowance

During a six-month membership tenure, a member may have a maximum of one (1) absenteeism and a maximum of two (2) approved substitutes.

6.2 Substitutes

A substitute may attend on behalf of a member subject to prior intimation/approval by MedNexa. The use of substitutes does not transfer the member's membership to the substitute. Repeated reliance on substitutes may be treated as non-participation.

6.3 Non-participation

Repeated absence or failure to participate meaningfully in the MedNexa network may affect renewal eligibility and may constitute grounds for termination.

MedNexa facilitates professional connections and opportunities for referrals.

7.1 No guarantee

MedNexa does not guarantee any minimum number of referrals, patients or clients, business revenue, consultations, conversions, collaborations, or any particular outcome from an introduction or referral.

7.2 Professional responsibility

Members are responsible for independently evaluating any referral or professional introduction they receive, and must exercise appropriate professional judgment and comply with all laws, regulations, professional standards and ethical obligations applicable to their profession.

7.3 Clinical responsibility

Each healthcare professional remains solely responsible for their clinical decisions, diagnosis, treatment, patient communication, documentation, informed consent, professional fees, follow-up, clinical outcomes and regulatory compliance. MedNexa does not supervise or control the clinical practice of its members.

Members shall conduct themselves professionally and ethically at all times. Members shall not:

• make false or misleading claims about qualifications, registration, experience or services;
• use professional titles or credentials they are not legally entitled to use;
• defame, harass, threaten or intimidate another member;
• deliberately interfere with another member's professional relationships;
• improperly solicit patients or clients through the network;
• misuse member contact details;
• distribute member information without appropriate permission;
• disclose confidential information;
• engage in unethical or prohibited referral practices; or
• engage in conduct that materially damages the reputation or functioning of MedNexa.

Members agree to maintain the confidentiality of information obtained through the MedNexa network. This may include member contact information, personal information, business information, professional discussions, referral-related information, confidential communications, commercial information and patient-related information.

Members shall not misuse, reproduce, distribute, sell or disclose such information without appropriate permission or lawful basis.

Patient confidentiality

Nothing in the membership permits disclosure of identifiable patient information in violation of applicable law, professional obligations or patient confidentiality requirements.

Where MedNexa provides WhatsApp groups, online communities, email groups or other digital communication channels, members shall use them professionally. Members shall not use such channels for:

• spam;
• unauthorised advertising;
• offensive or abusive content;
• misinformation;
• unauthorised patient information;
• defamatory material;
• political campaigning;
• chain messages; or
• content that violates applicable law or professional standards.

MedNexa may moderate, restrict or remove content that violates these requirements.

MedNexa may photograph or record networking meetings, workshops and other events for legitimate documentation, communication and promotional purposes. This may include event photographs, video recordings, event highlights, social-media content, website content and promotional material.

Members may communicate their reasonable preferences regarding identifiable use of their image to MedNexa. Where specific consent is required for a particular use, MedNexa will obtain such consent separately where appropriate. Members shall not independently photograph, record or publish confidential discussions, patients or other members without appropriate permission.

MedNexa's name, logo, branding, designs, documents, event materials and original content are owned by or licensed to MedNexa or the applicable rights holder. Members may not reproduce, modify, commercially exploit or use MedNexa branding without prior permission.

MedNexa may use member-provided professional information for legitimate membership administration, member directories, event materials and communications, subject to applicable law and stated preferences.

Each member is responsible for independently evaluating professionals introduced through MedNexa, referrals received, services recommended by another member, collaboration opportunities, commercial opportunities, and professional or clinical advice received from another member.

A MedNexa introduction or referral does not constitute a guarantee, endorsement or certification of the referred professional.

MedNexa may suspend or terminate membership where a member:

• engages in serious misconduct;
• provides false or misleading credentials or information;
• repeatedly fails to comply with attendance requirements;
• breaches confidentiality;
• misuses member information;
• engages in unethical referral practices;
• harasses, threatens or intimidates another member;
• acts in a manner materially detrimental to MedNexa;
• breaches these Terms & Conditions or the Member Code of Conduct;
• fails to pay applicable dues; or
• engages in conduct that may expose MedNexa or its members to material legal, regulatory or reputational risk.

Depending on the circumstances, MedNexa may issue a warning, seek clarification, suspend participation or terminate membership. Where immediate action is reasonably necessary to protect members, patients, confidentiality, professional integrity or the reputation of MedNexa, MedNexa may suspend participation pending review.

14.1 Refund upon termination

Where membership is terminated because of a breach of these Terms & Conditions or the Member Code of Conduct, the membership fee shall not be refundable, subject to applicable law.

MedNexa is a professional networking and collaboration platform. MedNexa:

• does not provide medical services through the membership platform;
• does not employ members merely by virtue of membership;
• does not supervise members' clinical practice;
• does not guarantee referrals;
• does not guarantee business or financial outcomes;
• does not guarantee patient outcomes;
• does not endorse every clinical opinion or service provided by a member; and
• is not responsible for the clinical advice, diagnosis, treatment, services, professional decisions, fees, conduct or outcomes of individual members.

Each member remains independently responsible for their professional practice and compliance with applicable laws, regulations, professional standards and ethical obligations.

MedNexa may reasonably update its membership policies, event formats, participation requirements, digital community rules and operational procedures from time to time. Material changes affecting existing members' contractual obligations shall be communicated appropriately.

These Terms & Conditions shall be governed by the laws applicable in India. Subject to applicable law, disputes relating to membership shall be subject to the jurisdiction of the appropriate courts in Mumbai, Maharashtra.